Traditional analog business phone systems give companies a huge array of services that allow them to communicate effectively. A good phone system makes communicating within the company and with customers easier and more efficient. But there are many drawbacks to an on-site phone system. They are costly to set up, requiring lots of hardware and infrastructure as well as an IT department to manage. Even more problematic is the limitations on-site systems place on your business. You can only make and receive phone calls at the office. With more people working from home, this is a big limitation.
A cloud-based phone system like Zoom Cloud, however, lets you take your phone calls wherever you go. All you need in an internet connection and a device, such as a smartphone or computer. Additionally, cloud-based phone systems allow you more features than a traditional phone system, such as capabilities for video conference calls.
Another huge benefit to cloud based phone systems is their scalability. Because there are no physical lines that need to be installed, it’s easy to increase or decrease the number of extensions. This means that getting cloud phone for small businesses is just as easy as it is for medium or large businesses.